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WebAug 23, 2024 · on 03-09-2024 09:16 AM. Options. To unblock your account, you'll need to reset your password. Enter the email address of the blocked account, then enter the characters you see on your screen and select Next. Enter the code generated by your authenticator app or select Use a different verification option to get a text message. WebMar 21, 2024 · This would be something we would need to look at on your account in more detail, so I would recommend giving us a call on 0800 800 154 so that we can look into … WebNov 13, 2024 · Received an email saying BT have "secured" my wife's email address (attached to my BT ID), and giving the steps to take to unlock it. Browse . Community; ... we cannot now unlock it, if she goes into the account she gets a warning about the locking and is asked to go through a procedure to unlock it, involving entering a four ... bishop foley catholic high school tuition